Every jewel is handmade to order so please allow 5-7 days for your piece to be made before it is shipped to you from our studio based in Bangkok, Thailand.
All international parcels are sent via FEDEX (express, tracked and insured) from Bangkok, Thailand. We will provide tracking numbers as soon as the package is ready to ship. Please make sure the postal details entered are correct.
Estimated delivery time worldwide for all parcels is 2-4 business days.
If you require delivery of a piece by a certain date, we will always do our best to accommodate you and have your jewel delivered to you in time. Please contact us at firstname.lastname@example.org before placing your order so that we can confirm and meet your deadline.
If you encounter issues with your order please get in touch with us as soon as possible.
Taxes, customs and duty
Buyers are responsible for any duty, import or customs charges that you may incur for packages coming from Bangkok, Thailand. Please be informed of your country's policies before placing your order, these are in no way controlled by By Joy Fine Jewelry and are the responsibility of the buyer upon delivery.
Contact us within 24 hours of placing your purchase to request a cancellation.
We are happy to offer a 14-day no questions asked returns policy. If you aren't satisfied with your purchase please contact us within 14 days from the date of delivery to request a return and full refund. We will provide you with the next steps on how to send your item back to us.
Please contact us for more information at email@example.com
Conditions of returns: Buyers are responsible for return postage costs and the item(s) must be returned in its original condition with all original packaging. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We reserve the right to refuse any returned packages we deem as not in sellable condition, damaged, altered or used. Custom and personalised orders will be assessed case-to-case, we want you to be happy with your purchases and will do what we can to make that happen.
All of our jewels come with a lifetime guarantee and if you find that your ring doesn't fit and needs to be resized we are happy to resize it free of charge. You will need to pay for the shipping costs only, contact us to initiate the process.
The ring I ordered does not fit, can I get it resized?
Yes! If a ring does not fit and needs to be resized, send it back and we will resize it for you at no charge. You will need to pay for the shipping cost only. Please get in touch with us to initiate the process.
What if I don't know my ring size?
We recommend you getting sized at a local jeweler. If that isn't an option and as we offer ring sizing services the best thing to do would be cut a thin strip of paper and wrap the strip of paper around your finger. Ensure that the paper is placed below the finger and close enough to your knuckle. Mark the area where the strip meets, then use the ruler to measure the distance.
You can download our ring size guide to check your ring size
Aquamarines offer a beautiful crystal clear shade of blue that reminds us of warm summer days. We've paired this aquamarine with a diamond nesting band which could be your alternative engagement ring or be a part of your big day!!
This is available in 9kt, 14kt and 18kt white, yellow and rose gold.
- Main stone: Natural milky aquamarine approx. 1 carat
Matching band stone: Natural diamonds 1.5mm, VS clarity, color G, approx. 0.12 cts
- Band width: 1.5mm each band
- Size: We have a wide range of sizes available from 2 to 14 including quarter and half sizes. Select yours from the drop-down menu. If you need a different size please leave a message at checkout.
- All of our pieces come in a beautiful wooden box and tied with a ribbon—ready for gift giving!
- This item is accompanied by a lifetime warranty and a certificate of authenticity
With every purchase made we will be donating breakfast to a child in need through our partnership with the Community Children Foundation (CCF), Thailand. Help us support our children, giving them a chance at a brighter tomorrow. For more information, please visit our shop for good page.